399 Bet's Terms & Conditions – Transparent Service

These terms and conditions apply to the use of the 399 Bet platform (www.399bet.run) and all its services. By registering or using 399 Bet, you are deemed to have agreed to these terms. Please read them carefully before signing up.

399 Bet is committed to making these Terms & Conditions clear and transparent. We believe a fair gaming environment is built when every player fully understands their rights and responsibilities.

These terms and conditions are available in both English and Bengali. In the event of any conflict, the Bengali version will be treated as the authoritative document. 399 Bet reserves the right to update these terms at any time, and registered users will be duly notified of any changes.

To open an account with 399 Bet, you must meet the following eligibility criteria. These requirements are in place to protect the platform and ensure the safety of all users.

Registration Eligibility

• Age Restriction: You must be at least 18 years old at the time of registration. Registration by minors is strictly prohibited.
• Single Account: Only one account is permitted per person, household, or address. If multiple accounts are found, all of them will be terminated.
• Accurate Information: You must provide your real name, address, mobile number, and date of birth at the time of registration. Providing incorrect information may cause issues during account verification.
• Identity Verification: For withdrawals above a certain amount, you may be required to submit a copy of your National ID or passport.
• Mobile Verification: After registration, an OTP will be sent to you. Your account will be activated only once your mobile number is verified using that OTP.

Password Protection

You are solely responsible for keeping your account password confidential. Never share your password with anyone, and contact our support team immediately if you notice anything suspicious. 399 Bet will never ask you for your password.

399 Bet supports Bangladesh's most widely used mobile banking methods. The following rules apply to all deposits and withdrawals.

Deposit Rules

• Minimum Deposit: The minimum deposit amount per transaction is ৳300.
• Payment Methods: Mobile Pay, Nagad, and Rocket are accepted. Bank transfers are also accepted under specific conditions.
• Processing Time: Deposits are typically credited to your account within 5–15 minutes.
• From Your Own Account: Deposits must be made from a mobile banking account registered in your own name.

Withdrawal Rules

• Minimum Withdrawal: The minimum withdrawal amount per transaction is ৳500.
• Processing Time: Withdrawal requests are typically completed within 1–24 hours.
• Verification: Identity verification may be required for first-time or large withdrawals.
• Wagering Completion: Wagering requirements must be fulfilled before any bonus winnings can be withdrawn.
• Return via Same Method: Withdrawals are generally sent via the same payment method used for the deposit.

399 Bet offers a range of bonuses and promotions. Each bonus has its own terms and conditions, which you should read carefully before claiming.

General Bonus Terms & Conditions

• Wagering Requirement: Each bonus has a specific wagering multiplier that must be met before a withdrawal can be made.
• Duration: Wagering requirements must be completed within a specified period after claiming a bonus. The bonus will be forfeited if the deadline is not met.
• Game Restrictions: Some bonuses are only valid for specific games or sections of the platform. Details are listed alongside each bonus.
• One Bonus Per: Each promotional bonus can generally be claimed once per player.
• Bonus Abuse: Any attempt to abuse the bonus system will result in account termination.

399 Bet reserves the right to modify, amend, or cancel any bonus offer at any time. Seasonal and special bonuses may be subject to additional terms, which will be outlined on the relevant promotions page.

399 Bet offers a wide range of gaming categories including Sports Betting, Live Casino, and slots. Each category has its own specific rules, though certain general rules apply across all of them.

• Minimum Bet: The minimum bet amount is ৳10 per wager. Maximum bet limits vary depending on the specific game or event.
• Odds Changes: Odds in live betting can change at any time. The odds displayed at the moment a bet is placed are considered final.
• Finality of Results: Betting results are finalized after the official outcome of the event is announced. If a bet is placed at incorrect odds due to a technical error, 399 Bet reserves the right to void that bet.
• Event Cancellation: If a sports event is cancelled or postponed, the stake for the relevant bet is generally refunded.
• Game Errors: Winnings resulting from a software error are void and will not be paid out. 399 Bet reserves the right to cancel bets in such situations.

All games are powered by RNG (Random Number Generator) technology, independently verified for fairness. 399 Bet is committed to ensuring fair gaming at all times.

To ensure a fair and safe environment for all players, the following activities are strictly prohibited on 399 Bet.

• Multiple Accounts: Opening or operating multiple accounts by the same person is strictly prohibited.
• Bonus Abuse: Attempting to exploit the bonus system unfairly, such as one person using bonuses across multiple accounts.
• Fraud: Credit card fraud, identity theft, or any form of financial deception.
• Money Laundering: Attempting to launder money obtained from illegal sources through 399 Bet.
• Hacking: Attempting unauthorized access to the platform's systems or another player's account.
• Collusion: Colluding with other players to gain an unfair advantage.
• Automation: Using bots or automated software to play games.

399 Bet may temporarily or permanently suspend an account under the following circumstances.

• Where clear evidence of a Terms & Conditions violation is found.
• If identity verification is not completed within the specified timeframe.
• If information is received regarding financial fraud or suspicious transactions.
• At the player's own request (self-exclusion).
• When required by a legal or regulatory authority.

Where possible, users will be notified and given the opportunity to respond before their account is closed. Any legitimate balance will be available for withdrawal, though this may not apply in cases of Terms & Conditions violations.

399 Bet believes gaming is entertainment, not a source of income. That's why we provide a range of tools and features to promote responsible gaming.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Loss Limit: You can set your own limit on how much you are willing to lose within a given period.
• Session Limit: You have the option to set a time limit on how long you play in a single session.
• Cooling-Off Period: You can temporarily pause your account for a period of 24 hours to 30 days.
• Self-Exclusion: You can exclude yourself from the platform temporarily or permanently.
• Reality Check: You will receive periodic reminders of how long you have been playing.

399 Bet follows a strict age verification process to protect minors from gambling. If there are underage members in your household, we strongly recommend using parental control software.

399 Bet takes your personal data seriously. Information collected at registration is used solely for service delivery and security purposes.

• Data Collection: We collect your name, address, mobile number, date of birth, and payment details.
• Use of Information: Your information is used for account verification, transaction processing, promotional communications, and customer support.
• Third Parties: Your information is never shared with third parties except where required by law.
• Security: We use SSL encryption and other industry-standard security technologies.
• Data Deletion: Upon an account closure request, your data will be deleted in compliance with regulatory requirements.

For more details, visit our Privacy Policy Visit the page for full details on how your information is collected, used, and protected.

399 Bet is committed to resolving any disputes or complaints quickly and fairly. Please follow the steps below to raise a dispute.

Dispute Resolution Steps

• Step 1 – Contact Support: Please reach out to our support team via live chat or email first.
• Step 2 – Submit a Complaint: If the issue is not resolved through support, you may submit a formal complaint. A response will be provided within 72 hours.
• Step 3 – Management Review: Complex disputes will be reviewed by senior management, with a decision communicated within 14 business days.
• Step 4 – Third-Party Mediation: Independent third-party mediation is available if needed.

399 Bet reserves the right to update these terms and conditions at any time. Registered users will be notified in advance of any significant changes.

• Notification Method: Notices of changes will be sent via email, SMS, or in-app notification on the platform.
• Effective Date: Changes generally take effect 7 days after notice is issued. In urgent cases, they may take effect immediately.
• Continued Use: Continued use of the platform after any changes takes effect constitutes acceptance of the updated Terms & Conditions.
• Archive: Previous versions of the Terms & Conditions are available upon request.

The latest version of these terms and conditions is always available on the 399 Bet website. We recommend checking this page regularly.