399 Bet's Privacy Policy – Your Data, Our Responsibility

From opening an account at 399 Bet to your everyday gaming, we collect various types of information — but each piece serves a clear purpose: keeping your account secure and ensuring you get the best experience.

Information Collected at Registration

• Full Name: Your real name is required for account verification and payment processing.
• Date of Birth: To verify age and prevent minors from accessing the platform.
• Mobile Number: For OTP verification, important notifications, and account recovery.
• Email Address: For transaction confirmations and promotional communications.
• Residential Address: For identity verification and fraud prevention.

Information Collected During Identity Verification

For large withdrawals or in certain circumstances, 399 Bet conducts a KYC (Know Your Customer) process. The following information may be required:

• Copy of National ID (NID) or passport
• Selfie or live photo (for identity verification)
• Utility bill or bank statement (for address verification)
• Payment method details (mobile banking number)

Automatically Collected Information

Certain information is collected automatically when you use 399 Bet:

399 Bet uses collected data only for specific, transparent purposes. Each use is explained in detail below so you have a clear picture of where your information goes.

Primary Use

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To process deposits, send withdrawals, and maintain transaction records.
• Customer Support: Access to your information may be needed to resolve your complaint or query.
• Responsible Gaming: To detect unusual gaming patterns and provide timely support.

Secondary Use (With Your Consent)

• Promotional Communications: SMS or email notifications are sent to keep you informed of bonuses and offers relevant to your preferences.
• Product Development: To analyze overall user experience and improve the platform.
• Personalized Experience: To show your preferred games and events at the top.

399 Bet never shares your information with third parties for advertising purposes. All use of your data is strictly limited to within the platform.

399 Bet uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Cookie Types

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

399 Bet does not sell your personal information or share it with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

Legitimate Grounds for Data Sharing

• Legal Obligations: 399 Bet is required to disclose information in response to a court order or a lawful request from a government authority.
• Payment Processors: Only the minimum necessary information is shared with Mobile Pay, Nagad, or Rocket to complete transactions.
• Fraud Prevention: Information may be shared with regulatory authorities to detect money laundering or financial crime.
• Technology Service Providers: Only the minimum necessary information is shared with hosting or security service providers, and they are not permitted to use it for any other purpose.

Our technology partners are bound by confidentiality agreements and are not permitted to use your information for any unauthorized purpose.

399 Bet uses industry-leading technology to protect user data. Our security measures go beyond technical safeguards — they are part of a comprehensive, end-to-end strategy.

• SSL/TLS Encryption: 256-bit SSL encryption is active across all pages of the site, keeping all data transfers secure.
• Database Encryption: Stored data is kept in an encrypted database with no unauthorized access permitted.
• Two-Factor Authentication (2FA): An additional OTP check at login ensures that only you can access your account.
• Firewall & DDoS Protection: Advanced server-level firewalls protect against cyberattacks.
• Security Monitoring: Unusual activity is monitored 24 hours a day, 7 days a week.
• Penetration Testing: Our systems are audited by external security experts at least twice a year.

399 Bet believes you should have full control over your own data. We guarantee the following rights:

399 Bet strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal information from minors.

• Age Verification: Date of birth is verified at registration, and additional documentation may be requested if there is any doubt.
• Parental Warning: If it is found that a minor has opened an account, that account is immediately closed and all associated data is deleted.
• Parental Controls: If children are present in your household, we recommend using parental control software on your devices.
• Reporting: If you become aware of any minor using the platform, please contact us.

399 Bet does not retain your information indefinitely. A specific retention period is defined for each type of data:

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

399 Bet may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• Notice Method: Notice of changes will be sent via email or in-app notification on the platform.
• Effective Date: Updated policies generally take effect 7 days after the notice is issued.
• Continued Use: Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous Version: Previous versions of the Privacy Policy are available upon request.

The date of the most recent update will always be shown at the top of this page. We recommend checking back regularly.

If you have any questions or requests regarding our Privacy Policy, don't hesitate to reach out. Our dedicated privacy team is ready to address all your concerns.